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Want the edge? Start offering mobile payments

How mobile payments can help you build your business

Consumers have embraced digital wallets and mobile payments such as PayPal®, Apple Pay®, Google Wallet™ payment service, and Groupon®. Small businesses that want to satisfy customers would be wise to ride the wave.

Consumers already use their smartphones for just about everything, including searching for deals while shopping. Most consumers (69 percent) said they expect to use mobile devices to find deals while in and outside of stores. If you accept mobile payments, you’re giving your business a competitive edge.

Millennials in particular love mobile payments; about half surveyed said they use them to speed up purchases. About 44 percent of millennials also indicated a preference for mobile payments over cash for small items. Mobile payments, in fact, are most frequently used for low-cost items. About 26 percent of mobile payments are on purchases of $10 or less; 44 percent of them are on purchases between $11-30.

Want to make customers smile? About 60 percent of consumers who make mobile payments said they would be more inclined to do so if they received instant coupons.

As with any technology, your business runs the risk of fraudulent transactions. Stay safe by establishing dedicated sales devices for mobile payments, using “locate, lock, and wipe” software in the event of stolen devices, and setting up regular vulnerability and configuration scans.

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This topic contains 0 replies, has 1 voice, and was last updated by  Inc. . 6 days, 14 hours ago.

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